Data We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process your deposits and withdrawals, and keep your account secure. When you
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use our mobile site or browser, we also collect device identifiers, session data and IP address. This helps us detect unusual login activity and protect your wallet from unauthorised access. We do not sell your personal data to third parties. Payment transaction records tied to your
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bKash, Nagad or Rocket transfers are retained only as long as required for account and compliance purposes, and are not shared beyond what is strictly necessary to process your transaction. If you contact our support team, the contents of that conversation are stored and linked to
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your account so we can follow up accurately. You can ask us to review, correct or remove personal data at any time by contacting support directly. Eligibility to use our services — and the data rights available to you — depend on your local law and
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the regions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.